Terms & Conditions

PRODUCTS AND PRICING

We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification.

Our products are priced in Euro. When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholders bank. These rates fluctuate on a daily basis, for further information, cardholder should contact their bank as exchange rates are not applied by Hickeys. All prices shown on our website are inclusive of VAT.

ORDERING GOODS

When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed.

All products are subject to availability. Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products.

If products that you order are out of stock or subject to a delay then we will contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order please see returns section of our policy.

COLLECT ORDER INSTORE

When ordering your purchases you can opt to collect your items instore by emailing or contacting the shop directly on 025 31454. Your order will be ready for collection 24 hours after the order has been placed.

When collecting your items instore, remember to bring your order confirmation email which will be emailed to you once your order has been completed. We will accept the email in printed format or on a tablet or smart phone.

GIFT VOUCHER

We offer FREE post for all Gift Vouchers ordered. Gift Vouchers will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.

Please note – Gift Vouchers cannot be returned once purchased and cannot be exchanged for cash or other gift cards. Gift vouchers purchased in-store or on our website cannot be used as a form of payment on the website; they may only be used in-store. We cannot take responsibility for any gift vouchers that are lost, stolen or used by someone other than your recipient after delivery. Make sure your recipient has received their gift vouchers, as it is their responsibility to keep the Gift Voucher safe.

We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.